Reception
Include the invitation naturally at the end of the visit.
Clinic solution
Make patient and customer reviews easier without adding work at reception
A discreet reception touchpoint opens the correct profile in seconds and supports locations and languages.
NFC + QRGoogle Business ProfileAnalyticsMultiple locations
Ertia5Stars
Trust and simplicity
The invitation remains voluntary and neutral, without collecting sensitive healthcare information.
Multilingual
Adapt messages and destinations to each location.
Privacy-aware
Measure interactions without requesting clinical data.
01 — 03
How it works
01
Activate the touchpoint
Place NFC and QR where a genuine customer experience naturally ends.
02
Customers tap or scan
They reach the right destination in seconds, with no app to install.
03
Measure and improve
Compare devices, times and locations from the dashboard.
FAQ
Frequently asked questions
No app required
Customers tap or scan and continue in their browser. Your team manages every destination from the Ertia5Stars dashboard.
Can I change the link later?
Yes. Dynamic destinations can be updated without replacing the NFC item or reprinting the QR code.
Does it support multiple locations?
Yes. Each location can have its own devices, languages, destinations and analytics.
Turn more real experiences into useful feedback
We will help you select the right touchpoints, destinations and rollout for your business.